Effective as of: 1st August, 2020
Last Updated On: 1st August, 2020
Chandrakanta values your Privacy. This Privacy Policy (“Privacy Policy / Policy”) expresses our intent to govern & secure the privacy of our users who Access Chandrakanta’s Website (“Website / Platform”) at https://chandrakantagirlspg.in & Share Information with us through our Website. The terms "We" / "Us" / "Our"/ “Chandrakanta” individually and collectively refer to Chandrakanta Girls’ PG / Residential Accommodation for Girls located at:
FH-29, Scheme No. 54, Opp. Power House,
(Near Rajshree Apollo Hospital), Vijay Nagar, Indore – 452010 (M.P.).
This Privacy Policy sets out the manner in which the information provided by users (individually and collectively referred to as “You” or “Your” or “Yourself” or “User”) is handled or dealt by us at our website https://www.chandrakantagirlspg.in which includes any mobile site, applications for iOS, Android, Windows operating system and / or any software application owned and operated by us.
(1) Statement: When You visit & use our Platform, your Personal Information is collected & stored. This Information is utilized by us for delivery of services to You through Our Platform that includes service delivery through agreements or arrangements that we may execute with You and / or with a third-party in processing Your Accommodation Bookings, payments, communication regarding Platform Services, display of contents, enhancement of Your overall experience. This Information is not sold by us.
(2) Legal: This Privacy Policy, which is an electric record, rules contained hereunderand the amended provisions pertaining to electronic documents / records in various statutes are all governed by the Information Technology Act, 2000. The terms of this Privacy Policy are legally binding between You & Chandrakanta and will be effective upon Your acceptance of the same, either directly, indirectly, use of Website or by any other means.
(3) Consent & Authorization: You Expressly grant us the Authorization for Collection, Sharing, Storing & Transferring Your Personal / Sensitive Information that You provide to us in process of accessing Our Platform. You agree that in order to provide Platform Services, troubleshoot problems, enforce Privacy Policy, comply with legal obligations or for the purpose of preventing, detecting, mitigating and investigating fraudulent or illegal activities related to our Platform, we might share or transfer Your Information to third-parties including hosts & service providers.
(4) Collection of Personal Information: “Personal information” includes information that solely or when combined with other information, may be used to readily identify or contact you. As such, this Information includes but is not limited to Your name, gender, age, account password, postal address, phone number, email address, contact preferences, ID proof (PAN, Passport, Aadhar, Voter ID etc.), bank account / credit card / debit card details, proof of employment, proof of educational background and other information that assists in verification of your identity.
(a) Collection at the time of Registration: At the time of registration process, we may ask you to share some Information like Your name, phone number, e-mail address, etc., to enable you access to services provided by our Website. With the help of this Information, we will provide You a user-friendly experience.
(b) Collection of Automatic Information: We and our third party service providers, which include ad networks, use cookies, web beaconsand other tracking technologies to collect information about your use of our Platform and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address and the type of device that you use.
We also track how frequently you visit our Platform and use our Services. We use this information (including the information collected by our third party service providers) for Website analytics (including to determine which portions of our Platform are used most frequently, what our users like / do not like), to assist us in determining relevant advertising (both on and off our Platform), to evaluate the success of our advertising campaigns and as otherwise described in this policy. We may obtain your device ID, which is sent to Chandrakanta’s servers and used in fraud prevention efforts.
(c) Collection of Transaction Information: We collect transaction details related to Your use of the Platform Services, including the type of service requested, date and time the service was provided, amount charged, order(s) placed, personal and sensitive information in the reports generated pursuant to the availing of the Platform Services and other related transaction details. If you post feedback on our Platform, We collect and use this information as in order to provide customer support and so as to address Your concerns. We may access information for data caching to make the Platform faster. We also collect a copy of government approved ID for authenticating and identifying the User, availing our Platform Service after making successful payments for Platform Services.
(d) Collection of Information from Other Resources: Some resources from which Your Information may be collected includes Social Media Platforms & other such Resources. We consider this Information Sensitive / Personal & handle it accordingly.
(e) Accuracy: You, being the User, undertake your responsibility of sharing Accurate Information with us and will be aware of keeping this Information Complete & Up-To-Date.
(5) Use of Collected Personal Information: The basic purpose of Collection & Aggregation of Your Personal Information is to understand your needs in a better way and this providing Our services to You accordingly. We may use this Information to Register, Verify & Authorise You to avail our Platform services. This Information is used for Customer support, Internal record-keeping purpose, Processing Bill Payments & Responding to inquiries.
This Information is helpful in improving & maintaining Our Platform & Our Services. Through this we update our Users via sending mails on the address that You provide regarding new facilities we provide & any other information that, we think, might interest you and also contact you via email, telephone, facsimile or mail or where requested, by text message, to deliver certain services or information you have requested. We also utilize demographic information to promote goods & services to appropriate target audience.
This Information is utilized to resolve disputes and protect ourselves & other users of our Platform. In order to verify accuracy, we may Compare the provided Personal Information with Personal Information collected from third-parties.
(6) Electronic Newsletters & Invitations: We may offer a free electronic newsletter to users. We will gather the email addresses of users who sign up for Chandrakanta for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters during the registration process, by following the link provided in each newsletter that points users to a subscription management page where the user can unsubscribe from receiving newsletters or by changing their preferences in their Profile Settings page.
"Send to a Friend": Our Platform users can voluntarily choose to electronically forward a link, page, or document to someone else by clicking "send to a friend." To do so, the user must provide his or her email address, as well as the email address of the recipient. The user's email address is used only in the case of transmission errors and of course, to let the recipient know who sent the email. The information is not used for any other purpose.
(7) Use of Cookies: We may use “Cookies”, or similar electronic tools for the purpose of collecting Information of our Users, thus serving their individual interests & improving responsiveness of our website. We will assign a unique User Identification Number through these Cookies. Unless Your voluntary identification through Registration, the Cookie assigned to your Computer will not provide us with ay Information. Cookie cannot read data off hard drive & only Personal Information that it contains is the one that You supply.
(8) Security: We securely store Information gathered about you within controlled database. Firewall protected servers with password-protected access are used to store information contained in these Databases. Measures of prevention of unauthorised access / alteration, disclosure or destruction of data are opted by us.
The Website’s security procedure is in compliance with the IT Rules, 2011. However, no security system is 100 % impassable, no matter how efficient the firewall is. Thus, we do not guarantee the security of our servers & zero interception of Your information in the process of its transmission via Internet. Chandrakanta will hold no responsibility or liability for any unauthorised usage / stealing of your Information.
(9) User Generated Content: We invite you to freely post your content which includes, but not limited to, comments, feedbacks, pictures or any other content that User posts on our website. Such content posted on our platform will be available to our visitors. Content posted by you may become public and Chandrakanta cannot prevent usage of such information.
(a) Right to Withdraw Consent: User has the right to withdraw their consent provided hereunder at any point of time and to do so User has to write us at chandrakantagirlspg7@gmail.com
(b) Disclosure of Information to Third Parties / Advertisers:
In order to fulfil legal compliance, we might disclose Your Information, in case:
(1) Requested or required by law or by any court or governmental agency or authority to disclose or comply with legal obligation,
(2) Protect and defend the rights or property of the Owner, including to enforce Our agreements, policies and Terms of Use &
(3) Protect the Owner from incurring any legal liability. Information can also be shared with other Service Providers, Hosts & Third Parties associated with Chandrakanta, also bound by contract to abide by confidentiality of this Information. We participate in third party ad networks that may display advertisements on other websites based on your visits to our Platform as well as other websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. These third-party cookies and other technologies are governed by each third-party's specific privacy policy and not by Chandrakanta’s Policy.
Miscellaneous: Governing Law: This Privacy Policy shall be governed by the laws of India and the parties hereby irrevocably attorn to the exclusive jurisdiction of the courts at Indore, Madhya Pradesh with respect to any dispute arising under this Privacy Policy. Dispute Resolution: In case of any dispute, our first preferable resort shall be mediation. We strongly expect from you to contact us and seek resolution at chandrakantagirlspg7@gmail.com for Unresolved disputes, sole Arbitrator shall be appointed as per provisions of Arbitration and Conciliation Act, 1996 (as amended from time to time) with the seat of arbitration being Indore, Madhya Pradesh. Your Acknowledgement: It is deemed that all Information willingly disclosed by You is Authentic, Genuine and free from Coercion. Chandrakanta, in any way, is not responsible to verify Your Information & will not be subjected to liability arising out of Misrepresentation, Fraud, Negligence, etc. Grievance Officer: This Privacy Policy is in accordance with Information Technology Act, 2000 and Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. Below mentioned are the Name & Contact details of our Grievance Officer:
Mr. Himanshu Tawar
FH-30, Scheme No. 54,
Opp. Power House,
(Near Rajshree Apollo Hospital),
Vijay Nagar, Indore – 452010 (M.P.)
Mobile: + 91 – 9893180936
E-mail: tawarhimanshu7@gmail.com
Time: Monday To Friday & 11.00 AM To 4.00 PM
Changes / Amendments: Our Privacy Policy is subject to timely Changes and / or Amendments with unconditional rights without any requirement to notify You. Please review our Privacy Policy periodically and be aware of any such Changes and / or Amendments. Your visit to our Platform deems your agreement with the Terms & Conditions of our Privacy Policy. Mere Usage of Our Platform is deemed as your express consent to disclosure of Personal Information provided by You in accordance with this Privacy Policy.